If you’re facing trouble signing in to your Mullvad VPN account, you’re not alone. Many users encounter “Mullvad VPN sign in not working” issues due to incorrect credentials, network problems, outdated versions, or temporary server outages. In this guide, we’ll cover how to identify the cause and fix the issue so you can reconnect safely.
Before troubleshooting Mullvad VPN itself, ensure your device has an active and stable internet connection. Disconnect and reconnect to Wi-Fi or switch to a different network. If you’re using a firewall or proxy, temporarily disable it to test if that’s causing the issue.
Unlike traditional VPNs, Mullvad uses an account number instead of an email and password. Make sure you’re entering your correct account number exactly as shown when you created it. Typing errors or extra spaces can prevent successful sign-in.
Sometimes, the “sign in not working” problem occurs because of server maintenance or downtime. You can visit Mullvad’s official website or status page to verify whether their servers are online. If there’s a known outage, wait until it’s resolved.
Using an outdated VPN version can cause login conflicts. Always update Mullvad VPN to the latest version. Go to the official Mullvad Download Page, download the latest installer, and replace your old version. This often resolves compatibility or security issues.
If you’re using Mullvad VPN on Android, iOS, Windows, or macOS, clear the application cache and saved data. Cached files sometimes conflict with the sign-in process, especially after software updates.
Some antivirus programs or strict firewalls may block VPN access. Temporarily disable them to test whether they’re interfering with the Mullvad sign-in process. If it works afterward, add Mullvad VPN as an exception in your firewall or antivirus settings.
If the problem persists, uninstall Mullvad VPN completely and reinstall it. Make sure to download it directly from Mullvad’s official website to avoid corrupted files. Reinstallation resets configuration and often solves persistent sign-in issues.
If none of the above steps fix your issue, reach out to Mullvad VPN Support. Provide details like your device type, operating system, and exact error message. Their team is responsive and can guide you through advanced troubleshooting.
Most “Mullvad VPN sign in not working” problems are caused by temporary issues like outdated software, network problems, or incorrect login details. Following the above steps should help you restore access quickly and securely.